Payment Policy

Introduction

Welcome to Borealie. We are committed to providing our customers with a secure, convenient, and trustworthy payment experience. This Payment Policy explains the payment methods we accept, how transactions are processed, and the security measures we use to protect your personal and financial information when purchasing premium Gazebos from our online store.

By placing an order through the Borealie website, you agree to the terms outlined in this Payment Policy.

Accepted Payment Methods

For your convenience, Borealie accepts the following secure payment methods:

• Visa
• Mastercard
• American Express
• Stripe
• Apple Pay
• Google Pay

All payments must be successfully authorized and verified before your order can be processed and prepared for shipment.

Secure Payment Processing

At Borealie, we take the protection of your payment information seriously. All transactions completed on our website are secured using SSL (Secure Socket Layer) encryption, helping ensure that your personal and financial information is transmitted safely.

We use trusted third-party payment providers that follow industry-standard security practices. Borealie does not store complete credit card details or sensitive payment information on our servers.

Payment Authorization and Verification

Every order placed with Borealie is subject to payment authorization and verification by your selected payment provider.

For security purposes, additional verification may occasionally be required to confirm payment details and prevent unauthorized transactions. Orders that cannot be successfully verified may be delayed, placed on hold, or canceled.

Order Confirmation

After your payment has been successfully completed, you will receive an order confirmation email containing your purchase details.

If you do not receive your confirmation email, please check your spam or junk folder. If you still cannot locate it, please contact our customer support team for assistance.

Pricing and Currency

All prices displayed on the Borealie website are listed in United States Dollars (USD).

Any applicable taxes, shipping charges, discounts, or additional fees will be clearly displayed during checkout before completing your payment.

Failed or Declined Payments

Payments may be declined for several reasons, including:

• Incorrect payment information
• Expired credit or debit card
• Insufficient funds
• Bank authorization restrictions
• Payment verification issues

If your payment is declined, please verify your payment details, try another accepted payment method, or contact your bank or payment provider for further assistance.

Refund Processing

If a refund is approved according to our Return & Refund Policy, it will be issued to the original payment method used for the purchase.

Approved refunds are processed within 1–2 business days after approval. Please note that your bank, card issuer, or payment provider may require additional time before the refund appears in your account.

Fraud Prevention Policy

To maintain a safe and secure shopping environment, Borealie monitors transactions for suspicious or fraudulent activity.

We reserve the right to delay, refuse, or cancel any order if fraudulent activity is suspected or if payment verification cannot be completed. Additional information may be requested to confirm customer identity or payment details when necessary.

Customer Support

If you have any questions regarding payments, billing, refunds, or this Payment Policy, our customer support team is available to assist you.

Borealie Customer Support

Phone: +1 308 423 2612

Email: support@borealie.com

Address:
419 Eagle St
Benkelman, NE 69021
United States

Business Hours:
Monday–Friday
9:00 AM–7:00 PM (USA Time)

Thank you for choosing Borealie. We appreciate your trust and are committed to providing a secure, transparent, and convenient payment experience for every purchase.